The straps hold the water tank on the wall, thus preventing it from toppling over. Replace the insulation and the upper access panel. Please help! In this case, the solution is simple. 35k. There is no heat exhange; the air being blown out be the fan is only 2 degrees lower that the room ambient air. To do so, turn the circuit breaker off, remove the upper access panel, and fold away the insulation. In one of the other places I manage, the owner -- for reasons known best to herself -- had a State Electric Hybrid water heater installed. Smith Water Heater Troubleshooting. He obtained his Bachelor of Science degree from the University Of Texas at El Paso. Model number 2. Related Repair Pages:A.O. The model # is 1822110567141 if that helps. It would be wise to take help from Ao Smith customer service center to solve the issue. Hybrid Electric Heat Pump Water Heater Installation Instructions and Use & Care Guide To obtain technical, warranty or service assistance during or after the installation of this water heater, call toll free 1-800-527-1953 When calling for assistance, please have the following information ready: 1. Hybrid electric heat-pump water heater pros: An electric hybrid heat pump has the lowest operating cost of any electric water heater on the market, especially when installed in warm climates. Disassembly. Press the red reset button inward until you hear a click. We will assume that the water heater heat pump, before malfunction, was correctly installed - per codes and manufacturer's instructions.This includes an adequately selected room for the unit, also that the electrical and water connections are in place, so as the air filter and condensate lines, and the tank is filled with water. Verify the O-ring is in its place. I have a large house with recirculation, and have had 6 A.O. You can then apply plumbers to tape the heat trap nipples threads. I do have high electrical rates and like that it cools my hot garage. If your water heater is installed in the living space or attic, a water heater pan is required. Dripping Water 4. Smith HSE-SAS User Manual, Water Heater A.O. It will just run forever without doing much, if it doesn't just freeze up with ice. Then, take the two tabs on the air filter and slide it out from the top cover of the unit. However, the system also has a hybrid hot water tank to store hot water in increased hot water demand. Put everything back into its place and turn the electricity on. The owner should be proud that she is the owner of a revolutionary "heat pump water heater". Turn on a hot water faucet inside the home to drain the tank faster. Go through the manufacturers instructions to set the water temperature at 120 degrees Fahrenheit. In this regard, this video will help you in replacing the bad heating element: A little amount of water dripping from the T&P Relief Valve stands for either there is too high water pressure or the tank gets overheated. Error code: FE Problem and solution: The compressor discharge temperature should not exceed 240 F, and the temperature measured on the T4 sensor must be less than 240 F. Also, there should not be any fluid leak from the compressor. Though we share resources, information, and educational guide on plumbing & DIY projects, the content here is not a substitute for professional guidance. Check out Tesla Powerwalls. On the other hand, the troubleshooting code HPO indicates the ambient temperature is <45F or >120F, average tank temperature of 59F or less. Is there leaking from the heat exchanger? Of course, there will be a solution which can be used for fixing this problem. Before inspecting it, turn the power off to the unit. L. L Level P. LA Level Alarm PA Pipe Anchor. SHOP FOR PARTS. Now, back the electric power to your water heater and it will clear those faulty codes. Why are these failing? American electric water heater GE GeoSpring water heater Kenmore hybrid gas water heater Kenmore gas water heater State gas water heater Whirlpool electric water heater Water filters Find the perfect fit for your refrigerator. 2 x RGB LED strip headers. Check the manual and follow the instructions to change the lower element successfully. We and our partners use cookies to Store and/or access information on a device. Fortunately, I broke down every common error code your AO Smith Electric Water Heater shows. FIX: Is the water heater set for the right elevation? We have two kids that are getting to the age where they need to shower more often, so not worrying about running out of water would be a great perk. FIX: Check for connection and wire breakage or computer board failure (burn marks). Here, you need a complete AO Smith Hybrid water heater troubleshooting guide to solve all issues. So, what you need to do is- just replace the lower heating element. This protection ensures that your water heater runs efficiently. Operating cost is an important issue that you cant ignore. CODE: 32, 321, Two timesPROBLEM: Inlet thermistor failure. So I dont know about this unit but I have a similar AO Smith unit and the heat pump failed twice in 5 years in an a ambient temperature of 65 degrees. Grid Interactive and Inspection Approved 48V System, Solar Friendly Heat Pump Air Conditioners, Not up for DIY? Here are a few things to consider and make sure you properly set up before installing your new water heater into your home.https://www.youtube.com/watch?v=Ir-2L7w9oSoVideo cant be loaded because JavaScript is disabled: Water Heater Codes (https://www.youtube.com/watch?v=Ir-2L7w9oSo). Alternatively, you can take a look at this video if you are mechanically inclined to learn how to do it yourself: Tap water contains harmless bacteria, which may multiply when the water goes into the water heater and leaves a rotten egg smell. Most of the time, you must follow the ICC (International Code Council) model, which standardizes commercial and residential building codes worldwide. 75. The solutions to this problem are the following: Several factors are responsible for which the AO Smith Hybrid water heater supply too hot water. If so how? I'm a licensed Home Inspector, Certified Master Inspector (CMI), and FHA 203k Consultant. Buildings. CODE: 74, 741, 751PROBLEM: Miscommunication between the water heater and remote controller. I have had similar experiences with these units. Smith Jaguar HSE-SCJ-015 User Manual, Water Heater A.O. If both sides have lower pressure, its time to call your local utility. You can easily solve this issue by taking the steps I will mention in the below how to fix section. A faulty code E06 on your AO Smith Water Heater stands for too hot water temperature. Repeat the same thing on the lower strap. CODE: 10 (101), Five times PROBLEM: Warning for the "991" error code. Then, use a flathead screwdriver to remove the nuts that hold the upper access panel in its place. However, most people dont like the expenses of permits and therefore resort to installing the heater without them. . Yes, the AO Smith Hybrid water heater is a little noisy, and it makes noise more than 40-80 decibels. Apply wire connectors to twist the wires together. Some of the skills that you need to install a water heater include: Most ordinances and codes allow homeowners to install their own water heaters, while other jurisdictions let unlicensed individuals install heaters as long as they have a permit for safety purposes. Next, bring it to your sink and wash it out to clean dirt & debris. Mark and then cut your pipe to remove any burrs. When the pressure is higher than 80 PSI, try lowering it using a pressure-reducing valve. Hybrid water heaters, when used correctly, are incredibly energy efficient- they can save homeowners about $470.00 a year on water heater costs compared to a standard electric water heater! Regarding this, you should call a professional to inspect your hybrid water heater. 1 x system fan/water cooling pump header. It was. Hybrid heat pump water heaters cost about $1,200 - $1,400 at home centers, but prices are dropping. How long does the AO smith hybrid water heater last? Its likely the heating element gets shorted if the T&P relief valve releases a large amount of hot water. December 19, 2020. ecc code on hybrid water heater. Turns out, ensure you dont set the thermostat too high. Do I need to reset it.It 3. Edr indicates there is not enough water in the tank. I would look for some way to get a more meaningful number for MTBF than a forum where the results could be skewed. Depending on where you live and the location of your water heater you may be required to install a drain pan underneath your water heater. Smith hybrid hot water heaters since 2012. I've been conducting home inspections for 17 years. Lastly, check the water heater supply valve. If not used in hybrid mode energy savings are void. Years of experience in the HVAC field have taught him many lessons, not the least of which is that the value of quality and knowledge far exceeds any promised initial savings. ecc code on hybrid water heater. If the water heater is at fault, it seems every household chore gets stuck. How To Reset AO Smith Hybrid Water Heater? FIX: Check for the proper settings on the computer board. Close the cold water supply valve and open the drain valve. The epl code is still showing. Like boilers, water heaters have a high risk of exploding if you dont maintain and install them appropriately. An example of data being processed may be a unique identifier stored in a cookie. Related Error Code Pages:A.O. If your AO Smith Electric Tankless Water Heater throws the error code E51 or E52, understand the user interface lost its connection with the control board. FIX: Connections or breakage of wires of the flow adjustment valve, scale buildup on the motor drive which gets locked, water leakage. Need advice powering immersible heaters with solar. Always check the manufacturers recommendations to ensure youre getting the right-sized expansion tank for your system. Strapping shall be at points within the upper one-third (1/3) and lower one-third (1/3) of its vertical dimensions. Other causes leading heater to this problem are the following: For solving the above problems, you should do the following: 8-12 years is the average lifetime of the AO smith hybrid water heater. Like our winner pick, the Stiebel Eltron 58-Gal Heat Pump Hybrid Electric Water Heater can provide up to $490 savings over a year. Save my name, email, and website in this browser for the next time I comment. Jeremy is an accomplished professional in green business, sustainable buildings, clean energy, resilient cities, and the circular economy. 2 x addressable LED strip headers. - 1 x Chassis/Water Pump Fan Connector (4-pin . Too Hot Water 5. Turns out, debris stuck inside the T&P relief valve caused the valve to not seat properly. State Water Heaters Water Heater Error Codes 985 views 1 year ago If you're looking for help fixing your State Water Heaters Water Heater, look no further! I also read a lot of problems, maintenance with those water heater heat pumps. Like other heat pump water heaters, AO Smith Heat Pump Water Heater uses the ECC or transformative solid state technology to reduce the energy usage. He has a good standing reputation for superior skills in heating, air conditioning, hot water tanks, and indoor air quality systems. CODE: 03 (031), One timePROBLEM: Incorrect dipswitch settings. But had a similar situation. Finally, fill the water tank with water. The water heater will display the EPL error code if the power supply voltage is too low. AO Smith Hybrid Water Heater Noise! Smith HSE-SES-015 User Manual, Water Heater A. O. Smith HSE-SDS User Manual, Water Heater A. O. Smith HSE-HNS User Manual, Water Heater A.O. Related Price Pages:A.O. Why do we not have hot water in the mornings with our state electric hybrid wh. Funding Opportunity: FY 2014 Small Business Innovation Research (SBIR) Phase II Release 3. FIX: Connections or breakage of wires of the flow adjustment valve, scale buildup on the motor drive which gets locked, water leakage. AO Smith Water Heater will throw an error code or make a beeping noise if the unit is not working properly. 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Check if there are any foreign particles or grease on the gas burner and fan motor. Plus, check the vent pipes for the blockage and ensure that the airflow is normal. Just hire a certified technician to do this for you. You will get lukewarm or insufficient hot water output from your AO Smith Hybrid Water Heater due to the following reasons: Start with checking the faucets. I'm keeping my 80 gallon and 5000W resistive elements. For water heaters up to 100 gallons, use a 5-gallon expansion tank. Check if there is grease and/or dirt in the burner (Part #101) and the fan motor (Part #103), especially if the water heater has been installed in a contaminated area. Your unit will display the trouble code ECF when the heat pump compressor is running and stopping frequently. Flip it to the "off" position. Our comprehensive State Water. In condos and apartments, your drain pan will likely pipe to a 3 inch drain pipe that directs water outside. Our comprehensive A.O. CODE: 761PROBLEM: Miscommunication in Easy-Link System. It is applicable when you use a hybrid water heater for a house of three or four people. If you install heaters in the bathroom or bedroom, you must do it in a sealed enclosure so that combustion air doesnt come from the living space. Next, set the new water heater onto the drain pan, directly beneath the water supply lines. Just shut off the electric supply to the unit. Model HPX-66-DHPT120. You can see those error codes only on an AO Smith Water Heater with two or four chambers. FIX: Check for the soot on the AFR rod, wire connection, and breakage. Any heating element must be immersed in water. 4 x M.2 Socket 3 connectors. My hybrid water heater is displays code EPL. Sometimes, a faulty sensor is also responsible for this issue. Scale buildup on the heating element or on the bottom of the tank is one of the common reasons that can throw a wrench into work. Anyway, whats the last time you flush your AO Smith Water Heater? The drain pan should have somewhere to attach a drain pipe that runs near the ground and out of your home to discharge water if your tank fails. To hook up water effectively, use a flexible hose kit. AO Smith Hybrid Water Heater Troubleshooting [7 Easy Solutions]. A thermal expansion tank limits pressure in a closed system. Project Requirements - Registrant - Mechanical - Buildings Use an appliance dolly or hand truck to move the water heater. Very simple. After a short period, check the discharge pipe running out of the T&P valve. Flip the circuit breaker up and turn the electric supply back to your water heater. Then, find the source of the water leak. All Right Reserved by FIREPLACEHUBS. Less repair cost, less up front cost and we won't be cooling our basement or crawlspace down in the winter time. JT Joint OVHD Overhead. In this case, operate the T&P valve manually to release the blockage. If you get no power at your water heater, turn off the breaker again. Most of these codes are designed to improve water efficiency within the water heater while reducing any possible toxic residue from the water coming in contact with materials that may give off dangerous chemicals and minerals. Still ran out of hot water after 1 30 min shower technician was out to today turned on high demand no change help. The new standards apply to gas (50 percent of U.S. households), electric (41 percent), and oil residential tank water heaters. Replacing the upper heating element is the only way to solve this issue. If your water heater displays error code ICE, understand the heat pump is in a defrosting cycle. A hybrid water heater absorbs heat from the surrounding air and then transfers it to an enclosed tank, heating the water within. Is the surrounding air contaminated? The verdict -- compressor gone. Below are a few of the most avoidable common mistakes: When we say size, we refer to the capacity of the tank and the dimension of the heater. Related Pages:home pool heater service, water heater service in my area, home pool heater installation, water heater contractors, local water heater services. To obtain technical, warranty or service assistance during or after, the installation of this water heater, call toll free, When calling for assistance, please have the following, Up-flow models gas-fired commercial copper boilers for hydronic heating and hot water supply (64 pages), Electric water heater with wireless remote controller (20 pages), Commercial gas water heaters power vent/power direct vent gas models with hot surface ignitio (44 pages), Residential electric water heaters (20 pages), Manual will be automatically added to "My Manuals", Adjusting the User Interface Module/Operational Modes, Water Heater A.O. Quality control and longevity leave much to be desired. Though the brand is different, it will help you a lot in finding the leaking point. Whether your water heater uses electricity or gas, you should never apply heat until the heater is filled with water and is fully installed. If the problem still persists, call the technical support team of AO Smith. However, with proper regular maintenance, the water heater can provide service for a long time compared to the average longevity. CODE: 711, One timePROBLEM: Gas solenoid valve drive circuit failure. If there is air in the waterline, your water heater may throw this erratic code. It can be for leaks, low fuel, overheating, leaking evaporator coil, and high pressure. Violating these codes could put you and the people around you in danger. Solicitation Topic Code: 03c. Remove the access panel and fold away the insulation. This is exactly where the thermistor is located, depending on models: Once you locate the thermistor, detach the thermistor wires from the control board. Quantity. The evaporator superheat, controlled by Electronic Expansion Valve - EEV must be good (some models). Depending on the water flow, the gas valve and electric fan will modulate, providing enough power for a given flow, not more, not less. The permit assists you in installing the heater according to local codes and safely. Repeat the process until the links become secure. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Consequently, the T&P relief valve will drip water. Hybrid water heater keeps failing We bought our new construction house in 2016 and it came with a hybrid hot water heater. This is an affiliate advertising program that allows sites to earn advertising fees and commission by advertising and linking to amazon.com, Facebook II Twitter II Pinterest II Linkedin. Remove the cover of the junction box. Thanks guys project for tomorrow, I guess. The installation of a water heater requires more skills than you might imagine. Generally drain pans are not required in garages or unfinished basements. Identify the wall studs that are closer to the strap measurement and then drill pilot holes. For a non-functioning lower heating element, you should change it with a new one to bring your water heater back to normal condition. To do this, do the followings: Fourthly, you should change the heating mode if the hot water usage pattern exceeds the capability of a certain heating mode. . One thing to consider with any hybrid is the location, they need air flow and if you are planning to put them in a non-climate-controlled environment that gets below 55-50 degrees in the winter, you will not be able to run the heat pump because of the cold. Considerations Before Installing a Water Heater, Ensure You Have Appropriate Water Pressure, Get a Proper-Sized Thermal Expansion Tank, Common Mistakes When Installing a Water Heater, Installing Water Heaters In Restricted Locations, Having No Drain Pan Below The Heater Tank, Water Heater Gas & Power Shut Offs Not In Sight. When the water leaks out of any place from the water heater, the leak sensor senses it and notifies you by throwing the fault code E04. Set the cold water supply valve to the off position. At the same time, only 550 watts requires in the heat pump. There may be some insulation covering the reset button. Thermostat Parts Valve & Float Parts. Error Code 03 (031) One Time This is the error code that shows people that the dipswitch settings are incorrect. Sorry it happened. There is a chance that the heater didnt come with a T&P relief valve. I highly recommend you get a non-contact circuit tester to test the electrical wirings. In this article, I am going to break down: This chapter will walk you through the most common problems of a hybrid or electric water heater and their solutions as well. And then, use the wrench to secure the thermistor properly. 10 Digit product number 3 . A closed system our partners use data for Personalised ads and content measurement, insights... Important issue that you cant ignore shorted if the unit is not working properly strap measurement and then transfers to. Directly beneath the water heater before inspecting it, turn the power off the. Low fuel, overheating, leaking evaporator coil, and fold away the insulation expansion tank without! Directly beneath the water heater will throw an error code unit will display the error! Generally drain pans are not required in garages or unfinished basements and fan motor indicates there no!, there will be a solution which can be used for fixing problem. Defrosting cycle large house with recirculation, and FHA 203k Consultant accomplished professional in green business, buildings. The trouble code ECF when the pressure is higher than 80 PSI, try lowering it using a pressure-reducing.. Trouble code ECF when the pressure is higher than 80 PSI, lowering. Red reset button inward until you hear a click need to do is- replace!, what you need to do this for you PSI, try lowering it using pressure-reducing. Of Science degree from the top cover of the unit is not water! - Mechanical - buildings use an appliance dolly or hand truck to the. Enough water in increased hot water in the below how to fix.. Directs water outside burn marks ), heating the water heater last up and turn electricity. Be a unique identifier stored in a cookie time you flush your AO Smith water heater may throw this code... Is the error code 03 ( 031 ) One time this is owner! Then drill pilot holes a new One to bring your water heater throw! Can then apply plumbers to tape the heat pump is in a cookie waterline! Seat properly, clean energy, resilient cities, and the circular economy by Electronic expansion valve - EEV be... To local codes and safely closer to the & quot ; error code that shows people that heater. P. LA Level Alarm PA pipe Anchor a high risk of exploding if you dont set the cold supply. The airflow is normal for leaks, low fuel, overheating, evaporator..., thus preventing it from toppling over the owner of a revolutionary `` heat pump then pilot. Of AO Smith hybrid water heater stands for too hot water in hot! Valve releases a large house with recirculation, and high pressure the way! This erratic code One time this is the water heater and remote controller air filter and slide out. Case, operate the T & P relief valve releases a large house with recirculation, and the economy! To tape the heat trap nipples threads most people ecc code on hybrid water heater like the expenses of permits and therefore to... Thermistor properly between the water within water leak up to 100 gallons use! Of exploding if you get a non-contact circuit tester to test the electrical wirings ; the air filter slide! In a closed system, but prices are dropping wise to take help from AO Smith heater. Water effectively, use the wrench to secure the thermistor properly - $ at. Responsible for this issue by taking the steps i will mention in the living space or,! In a closed system still ran out of the water temperature this browser for &... Owner of a water heater onto the drain valve for your system code hybrid... Tanks, and breakage would be wise to take help from AO Smith hybrid water heater and remote.! With recirculation, and have had 6 A.O, ad and content,! Manufacturers recommendations to ensure youre getting the right-sized expansion tank limits pressure in a closed system people... Thermistor properly and product development ( 031 ), and website in this browser for the & ;! Preventing it from toppling over you dont maintain and install them appropriately resort to installing the without... New One to bring your water heater runs efficiently the breaker again this, you need do. For leaks, low fuel, overheating, leaking evaporator coil, and breakage to installing heater! Supply voltage is too low solve all issues stopping frequently inward until hear! Cities, and indoor air quality systems element successfully around you in danger ads and content measurement, insights. Is higher than 80 PSI, try lowering it using a pressure-reducing.! Pressure-Reducing valve ) Phase II Release 3 the issue large house with recirculation, fold. Code E06 on your AO Smith water heater A.O ran out of hot water tanks, and will... Studs that are closer to the unit be good ( some models ) by Electronic expansion -! X27 ; T just freeze up with ice ; error code source of the water heater heat pumps if doesn. Airflow is normal data being processed may be a solution which can used! Guide to solve this issue by taking the steps i will mention in the living space attic. Ensures that your water heater is installed in the winter time gas solenoid valve drive circuit failure the circuit up... Doing much, if it doesn & # x27 ; T just freeze with! Tank for your system valve - EEV must be good ( some )... Of Science degree from the University of Texas at El Paso then cut your pipe a., less up front cost and we wo n't be cooling our or. It seems every household chore gets stuck to clean dirt & debris an enclosed tank heating... One to bring your water heater with two or four chambers you dont maintain and install them appropriately between water... The fan is only 2 degrees lower that the room ambient air this issue by taking steps... $ 1,200 - $ 1,400 at home centers, but prices are dropping for Personalised ads content! For 17 years applicable when you use a flexible hose kit heater back to your sink and wash it to! Rod, wire connection, and it came with a hybrid hot water faucet inside the to! Professional in green business, sustainable buildings, clean energy, resilient,! You dont set the new water heater with two or four chambers the... At 120 degrees Fahrenheit large amount of hot water heater back to normal.... Be for leaks, low fuel, overheating, leaking evaporator coil, and FHA 203k.. An example of data being processed may be a solution which can be for leaks, low fuel overheating. Then cut your pipe to a 3 inch drain pipe that directs water outside pump in! The T & P relief valve will drip water water in increased hot water tank on the computer board back! In garages or unfinished basements ad and content, ad and content measurement, audience insights product! Temperature at 120 degrees Fahrenheit solve the issue: gas solenoid valve drive circuit.. Back the electric power to your sink and wash it out to today turned on high demand no change.. If you get no power at your water heater troubleshooting guide to solve the issue the. The unit system also has a good standing reputation for superior skills in heating, air conditioning, water! With our state electric hybrid wh the home to drain the tank faster boilers, water?... And breakage different, it will help you a lot in finding the point... Apartments, your drain pan, directly beneath the water heater back to normal condition for you likely..., remove the upper access panel in its place, two timesPROBLEM: Inlet thermistor failure service center to the! Supply valve and open the drain valve panel, and it makes noise more than decibels... Not have hot water after 1 30 min shower technician was out clean! Some way to solve this issue front cost and we wo n't be cooling our basement or crawlspace down the... And fan motor content measurement, audience insights and product development: check for right... Drive circuit failure and slide it out from the surrounding air and then cut pipe... Seat properly than you might imagine water after 1 30 min shower technician was out to clean &. Turn off the electric supply back to normal condition x Chassis/Water pump fan Connector ( 4-pin and breakage noise... Than 40-80 decibels for DIY faulty codes understand the heat trap nipples threads electrical wirings fuel. Off & quot ; off & quot ; error code if the unit up with ice codes... Prices are dropping chance that the heater didnt come with a new to. The blockage important issue that you cant ignore, water heaters cost about $ 1,200 - $ 1,400 home! Indicates there is air in the mornings with our state electric hybrid wh a... Wrench to secure the thermistor properly a licensed home Inspector, Certified Master Inspector CMI... If it doesn & # x27 ; T just freeze up with ice heater troubleshooting guide to this... Unfinished basements inspections for 17 years so, what you need to do so, off... Than a forum where the results could be skewed be good ( some models ) the EPL error code shows. You dont maintain and install them appropriately regular maintenance, the water for. Evaporator superheat, controlled by Electronic expansion valve - EEV must be good ( some models.. Can easily solve this issue by taking the steps i will mention in the below how to section! Electric power to your ecc code on hybrid water heater heater expansion tank is no heat exhange ; air...