Delivery times may increase around holidays and peak shipping periods. Support and train the team to succeed and deliver the Tapi difference. If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable. A minimum of 72 hours is recommended and when high gloss paint has been used please allow 7 days. Join B&Q Club. Available 7-days a week, some evenings. The provision of a link to such a website does not mean that we endorse that website. 45 minutes. Yes, we do! If you're a little bit further from a store or you don't fancy leaving the comfort of your own home, then you can order with us during a home visit, via a live video chat, or over the trusty old telephone. 45 minutes. Enter details about your flooring requirements, and our Flooring Finder will recommend the right flooring for you. You should have received a Tapi Floor Care Guide by email when you placed your order, and this will tell you exactly how to tackle any stains on your flooring. Don't worry about the unit of measurements used (i.e inches, feet) as we will convert those for you and clarify how much flooring will be ordered. If you need a carpet wider than 5m, then our expert fitters would join two pieces of carpet together in such a precise way that you'd never be able to tell, such as placing the join near the farthest wall, or underneath a sofa or large wardrobe. Goods will not be left in an area which is unattended and will be returned to the 3rd party couriers premises until a new delivery date has been confirmed. Rest assured, we put your safety first. Tapi offers interest-free credit on purchases over 500. No Deposit. While the majority of our collection is available to order as samples online, we do have a few flooring ranges that can only be seen in the stores. Tapi Carpets & Floors makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive. If there's a Tapi store nearby, simply pop in and place your order with one of our friendly flooring experts. Sector Accounting - Public practice. If these are noted at the time of delivery, this should be pointed out to the delivery driver and they should be asked to make a note of this and take pictorial evidence to confirm this. Colours vary from batch to batch and exact matching between separate pieces (especially from multi-width rolls) cannot be guaranteed. If you're happy you can place your order on the spot! Everyone was so helpful when measuring up and ordering new carpet. Can I order flooring online or over the phone? Whether you've got questions that need answering before you can place an order, or you've already ordered and want to know what happens next, take a look below. Well help you find your perfect match. If you do not accept these Terms and Conditions you must immediately stop using the Website. Can I order my flooring now but get it delivered and fitted at a later date? Assistant Manager. These additional costs are to be met by the customer. If you want to keep these, please make your fitting partner aware. Click on a basket to view added products or progress you order. Unfortunately, we dont do flooring repairs. That way, if there's a mistake in the floor measurements, there's extra carpet to work with. Ask one of our flooring experts about this service during your appointment or visit your local Tapi store. 18,000 per annum OTE 25,000-30,000. Our flooring expert will help you find your dream floor in the comfort of your home. Within this package we include the delivery of your order, the removal and replacement of a reasonable amount of emptied furniture and the removal and disposal of off-cuts. Terms and Conditions apply. With all that experience we can keep our costs low and pass the savings on to you! Please confirm you would like to subscribe to our newsletter? We excite people about the transformative effect that great floors can have on their home. Some of the bigger cuts of carpet are extremely heavy and it wouldnt be possible for the fitters to get the carpet inside your home if it wasn't cut down beforehand. Book a convenient appointment online. Please check that the goods you received are the ones you ordered. Approx. Martin Harris ,who was with Carpetright for 23 years, is the son of the retailer's founder Lord Harris of Peckham, 76, who stepped down in 2014. Approx. Please confirm you would like to subscribe to our newsletter? None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. Unemployed & house person (with consent of co-habiting working partner). Tapi Carpets & Floors has 5 stars! I would like to return some leftover flooring. Listing for: Tapi Carpets & Floors. From what they sell to the impeccable customer service of the entire staff and their courteous and helpful attitude, they made me feel welcome straight away and I got two fantastic carpets . Input your details into the refund policy generator below and . Your Refund Policy outlines the terms for how a customer can return goods or request a refund on services rendered. No-one is answering the phone in Customer Support, what can I do? Acceptance of the use of Tapi Carpets & Floors Terms and Conditions. Date of experience: 10 January 2023. Carpet underlay comes in a variety of different materials, including recycled PU foam and sponge rubber, as well as a range of thicknesses. With up to 22 ranges of carpet rolls, in 4 different colours, these 4m wide rolls of carpet offer convenience and great value for anyone in a rush. I want to order a sample of flooring that I saw in a store but I can't find it on online? Yes, you can! CouponBirds is a USPTO registered trademark. If you have a surplus box or more after fitting, we would suggest these be stored on a flat dry surface for future use. Our flooring expert will help you find your dream floor in the comfort of your home. We'll also let you know via text if we're running late, and send you an email if we tried to deliver and you were out. Flattening will change the apparent colour of the carpet shading (shading) and may be permanent (pile reversal) and may appear to be random but this is not a fault. This is because we cannot return the excess packs to the manufacturers as they will not accept them and as these are ordered in specific batches (just like paint is purchased with specific batch numbers) it is important for each customer's order to be from the same batch. There are two reasons why there might be a line running along the length of your new carpet. There are 5 customers that Tapi Carpets & Floors Nottingham, Nottinghamshire, rating them as good. This is normal but as part of the fitting process, and if requested to do so, the fitter can flatten the pins. What to do if you can't reach an agreement with Novuna. Tel 01268 988490. Where carpets are to be fitted in the hall and stairs an additional fee may be made to reflect the additional fitting work involved in these areas. The other hurdle which could potentially hold up your order is fitting. Can I pay for my order in monthly installments. Click on a basket to view added products or progress you order. Available 7-days a week. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. Please confirm you would like to subscribe to our newsletter? Dont be afraid to write too much and remember to attach any photos that relate to your complaint - it will help us to get a better picture of your concerns so we can assist you further. Tapi Carpets & Floors. All carpets benefit from the use of good quality underlay. Rest assured, we put your safety first. Whilst we realise this may be inconvenient in the circumstances; we can only offer a refund (for an unopened and undamaged box) of 50% of the original order value. Available 7-days a week, some evenings. Tapi Carpets & Floors Reviews 52,854 Excellent 4.8 VERIFIED COMPANY tapi.co.uk Visit this website Write a review Reviews 4.8 52,854 total 5-star 90% 4-star 6% 3-star < 1% 2-star < 1% 1-star 2% Filter Sort: Most relevant HW Hannah Wild 3 reviews GB A day ago Invited The best experience We booked in for someone to come and measure up for carpets. Save up to 100 a year . Goodluck but it doesnt sound like a full refund will be provided. Available 7-days a week. We advise customers as follows in respect to any overages for both Laminate and Luxury Vinyl Tile which are purchased in boxed quantities: Whilst many of the products we sell are available to purchase in square metres, our luxury vinyl tile and laminate flooring are purchased by the box. BR6 0PH Cancellation of an order is not normally accepted unless we are in breach of contract, in which case you have the right to cancel. Where they are provided by the manufacturer, we accept no responsibility for these additional warranties or guarantees. Book an online consultation with one of our team from the comfort of your sofa. We are not able to offer a collection service from our third-party carrier nor from any Tapi stores or satellite warehouses in relation to Direct to Home products. Our Office Address: Whilst we realise this may be inconvenient in the circumstances; we can only offer a refund (for an unopened and undamaged box) of 50% of the original order value. Yes, we do! Return policy details; The seller won't accept returns for this item. 01689 886888, For any further information please email[emailprotected]Tapi Carpets & Floors Team. 2 days ago. This is not considered to be part of the fitting work unless this was specifically agreed in advance. To make a complaint with Tapi Carpets, you can either fill out a complaints formor alternatively you can email [emailprotected]. Receive the latest offers, promotions and Tapi news delivered straight to your inbox with our exclusive email newsletter. If you want to make changes to your order, please contact the store where your order was placed as soon as possible. - Removing a reasonable amount of empty furniture (for larger items, please clarify in store so we can prepare the team) and replacing them afterwards. Any piece of carpet can be edged to your specific size and shape to create the perfect made to measure rug. Tapi Carpets. It may, on the rare occasion, be necessary to involve the services of a specialist contractor. Approx. You should check the details of your order carefully including these terms and conditions and if you have any queries please raise these immediately with a sales representative. Should you decide you want to return your Tapi flooring, please contact Customer Support to discuss your available options. Your rights: it is our responsibility to supply you with goods and services which meet your consumer rights. Have the floor you adore with up to 4 years interest free credit, 0% APR and no deposit! Home consultations available. Smart ways to shop with Tapi. Tapi Carpets Visit Site Carpetright Nhs Discount 15% OFF Deal Avail Up To 15% OFF Vouchers Code Buy with Tapi Carpets and get up to 15% off discount deal with latest technologies. Please note, we charge 50 to provide a quote when you are making an insurance claim, which is payable to the Home Consultant on the day. Approx. Unpopular Tapi Carpets Vouchers SALE Luxury Hard Wearing Vinyl Flooring from 16.99 We've found the lowest prices on popular products at Tapi Carpets! The answer is it depends. Our pledge is valid for 14 days after your order is confirmed. When you place an order for new flooring, we'll aim to get it delivered and fitted as soon as possible. Who we are: We're Tapi , a passionate flooring retailer in the UK with a difference. Go for a shorter loop carpet as taller loops can sometimes snag on your pets' claws. This may be branded and may contain the manufacturers own product name which may be different to your order confirmation. Any party wishing to link to this website is entitled to do so provided that the conditions below are observed: you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing; you do not misrepresent your relationship with this website; and the website from which you link to this Website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party. Approx. We will remove your old floor, take it away and fit your new one. If you believe your goods are damaged, these must be reported to us as quickly as possible. Fitters undertake to carry out their work with reasonable skill and care, but on rare occasions home dcor may be marked or scuffed during the fitting process. Carpet roll stock is only available in selected Tapi stores. Receive the latest offers, promotions and Tapi news delivered straight to your inbox with our exclusive email newsletter. Offer excludes the cost of fitting the floor. When social distancing rules do not apply, goods will be delivered to a downstairs room of choice. Free delivery on orders over 75. However, this will affect whether or not the gripper can be re-used. We can also arrange to uplift and remove your old flooring at the same time for an additional fee. Our carpet fitting service costs 5.30 per m2 - just let us know if you want fitting included in your quote. Vinyl thatll rock your socks off! Smart ways to shop with Tapi. The Harris Family and the Tapi founders are a small team of specialists who have worked in the Carpet and Flooring industry collectively for over 200 years. Carpet is a soft, luxurious product and flattening of the pile will occur. SHOW DEAL 15% OFF Deal Buy TAPI BOOKCASE Bookcase Shelves at B&Q 100s of help & advice articles. We always aim to provide flooring you can enjoy for many years to come and well do anything we can to ensure your flooring continues to bring you Tapiness. Whilst you want to insulate your room, you also want the heat to be able to flow up and into the room. 90 minutes. Rest assured, we put your safety first. Click on a basket to view added products or progress you order. Please confirm you would like to subscribe to our newsletter? These 14x14cm samples should arrive within 3 working days. If you cant find the Tapi Floor Care Guide, dont worry, you can download it here. However the appearance may deteriorate or vary from family to family depending on your usage, demands and care. You are responsible for all measurements you give us, except where Tapi have completed a home visit and surveyed the relevant parts of the property and supplied or confirmed measurements. Receive the latest offers, promotions and Tapi news delivered straight to your inbox with our exclusive email newsletter. In all cases genuine complaints will be dealt with in good faith, but your rights may be adversely affected if you do not contact us as soon as possible. Listed on 2023-01-10. Pop in and see us! Fitting is chargeable. Receive the latest offers, promotions and Tapi news delivered straight to your inbox with our exclusive email newsletter. Recently. Ive measured my flooring myself and have the measurements available, do I still need a home visit before I place an order? 30 minutes before arrival, your driver will contact you (via SMS or call) using the mobile number you've provided. Some doors, such as fire doors, may not be suitable for modification or need to be carried out by a door easing specialist. We follow their Code of Practice which provides our customers with additional protection if things go wrong. If it's in stock and there's a fitter available in your area, we can fit your carpet in a matter of days! All items within the competitor quote need to be for the exact same carpet, underlay and accessories with identical product specifications including weight, dimensions and available widths, so we can compare apples with apples. These Terms and Conditions shall be governed by and construed in accordance with the law of England and you hereby submit to the exclusive jurisdiction of the England courts. If you decide you just want to order carpet from us and use your own carpet fitter or lay the carpet yourself, that's absolutely fine. Date of experience: January 10, 2023. Check they are for the correct colour, size, and options selected, and that they are examined for apparent faults or damage at the time of delivery and before installation. Fret not! Permanent employment, working a minimum of 16 hours per week. TAPI CARPETS & FLOORS LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity The return of Tapi is to be completed within 30 days of the customer receiving the product, ensure that the returned product is in good condition and is not damaged, customer take the cost of return. The only way you would ever have known before receipt is if you had asked in store before purchasing. We can also arrange to uplift and remove your old flooring at the same time for an additional fee. Book a convenient appointment online. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only. We bring the showroom to you, and you can choose your flooring in the comfort of your own home. Posted 17 Jan 2023. The delivery leadtime for carpets varies depending on whether the carpet you like is in stock. Prices range from around 4.99 per square metre to more than 69 per square metre. Save . The Website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. Areas where foot traffic twist and turns are especially prone to changes in appearance. Our flooring expert will help you find your dream floor in the comfort of your home. . The All Inclusive Delivery & Care package includes delivery, removing and replacing a reasonable amount of empty furniture, removing and disposing of all offcuts plus a complementary tidy up and vacuum. We are responsible for ensuring that the goods we supply are of satisfactory quality, conform to the sample and are fit for the purpose for which they are sold. Reply from Tapi Carpets & Floors. Grab time with our flooring experts and all our samples to help you choose. Theres also the potential that we no longer supply that particular style of flooring, but we may still be able to source it for you to ensure you can still shop with Tapi. If a fitting partner, upon confirming the condition of the subfloor, finds this to be unsuitable for the flooring purchased, Tapi will refund in full all monies previously paid to us and arrange for the return of the goods to the store. Tapi order change/cancellation. Tapi Carpets & Floors Nottingham, Nottinghamshire has collected 7 reviews with an average score of 3.86. Available 7-days a week. 90 minutes. Alternatively, you can leave a message with your details and someone from Customer Support will call you back. 40 minutes. GL51, Cheltenham. Weve outlined lots of useful advice you can take advantage of in order to care for your carpet. Were glad you asked! When making a complaint, please make sure you provide as much detail as possible about your issue. Send. Features: Special combination of wetting and emulsifying active ingredients pH neutral, endorsed by the Woolsafe Institute Incorporates air neutralising technology Efficiently deactivates house dust mite allergens Fresh fragrance 5 litre Carton of 2 Carpetright's latest results revealed its profits . It is the responsibility of the customer to make the fitting partner aware of any known hazards or issues which may affect their ability to complete the installation. Fitting carpet or any other type of flooring purchased from Tapi is an additional service we can arrange if you need us to. Here's the criteria your purchase must meet to be eligible for a refund: You must have purchased the item within [X] calendar days The item must be unused, in its original condition The item must be in its original packaging You must be able to provide a proof of purchase Final sale items are not eligible for a refund How much is delivery: we charge 39 and will deliver within 3-5 working days, or a later day of your choice. Our return policy template can help make it easy to generate a professional, ready-to-use refund or return policy. If you're a little bit further from a store or you don't fancy leaving the comfort of your own home, then you can order with us during a home visit, via a live video chat, or over the trusty old telephone. One of the many ways we like to spread a bit of Tapiness is by ensuring our customers receive excellent service, at the best price for a beautifully fitted new carpet flooring. If you have a complaint, please submit this in writing via our website https://www.tapi.co.uk/contact-us where the matter will be investigated. Available 6-days a week, 9am-5pm. Yes, we do! We'll bring a range of samples to your home for you to try, then we'll measure up and give you a quote. Tapi Carpets & Floors Ltd nor the 3rd party carrier will be responsible for the disposal nor any costs incurred in the removal of such items provided to protect your goods during transit. If amy return is at 50% then this would apply if you bought the product, got a receipt went to the car and then went back into store. Experience level Qualified accountant. You're also welcome to collect your order from your nearest Tapi store. Tapi are specialists in carpets, laminate flooring, vinyl and luxury vinyl floor coverings. If you have purchased your carpet, accessories and underlay from us, along with our Delivery & Care Package and let us arrange your fitter, then you will qualify for the 10 year fitting satisfaction guarantee. Tapi Carpets & Floors Ltd. acts as a credit broker and not the lender. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Authorised and Regulated by the Financial Conduct Authority. We can then efficiently plan the exact amount of carpet or flooring you'll need before you order. Grab time with our flooring experts and all our samples to help you choose. Our carpet underlay ranges from 8mm - 11mm, so make sure you choose a thicker underlayfor a room with high footfall. Customer satisfaction is key to us, so we'll do our utmost to resolve any issues you have as quickly as possible. 45 minutes. We're so pleased you were happy with the service provided! If the lines do not disappear within a three-week period, please contact the store. Check out what 53,312 people have written so far, and share your own experience. Tapi stocks eight different carpet underlays, starting at 6.99 per square metre. Available 6-days a week, 9am-5pm. Disclosure Policy; Cookie Policy; CouponBirds 2012-2023. 40 minutes. These indentations are normally found close to a wall and should fade away as the carpet becomes acclimatised to the room. If goods are refused whilst delivery is being attempted, the goods will be returned to the carriers premises. Your order confirmation is subject to sufficient stock being available by the manufacturer at the time your order is placed by us. Our Delivery & Care package also includes 8 weeks of storage, but if you're moving house, we'll be happy to work with you to sort something out if there are any delays to your move in date that are longer than this. In terms of costs, he did a very quick calculation for us: 1,800 for the carpet (90sqm x 19.99) 765 underlay ('Bliss' for rooms, 'Endurance' for stairs) 90 gripper. Rest assured, we put your safety first. If your complaint relates to your finance agreement. Your Tapi responsibilities: Deputise for the Store Manager across all Store operations. For further information please consult our floor care guide. We refresh our ranges on a frequent basis and so cannot promise your specific design or colour will be available in the future should a box be needed so we would always recommend you keep any boxes that might be left over for these reasons. Approx. We'd recommend a maximum of 2.5 tog on top of underfloor heating. If the same carpet is being installed in multiple rooms, such as stairs and a landing, it will probably be cut to size in the warehouse where is plenty of space to roll it out. The Free Wear Guarantee guarantees your carpet or flooring will not wear out within the stated number of years on the product. Closes 16 Feb 2023 Ref U2MJ1tB36qMS Job role Finance manager. I have been to Tapi Carpets twice since moving home to this side of town recently and I have nothing but good things to say about them. The processing of your order begins as soon as it is entered onto our computer and we incur increasing costs as your order progresses, therefore we may make a charge to cover some or all of these costs and other losses we incur if you breach the contract. We will also provide 8 weeks of storage for your new purchase from order date. Fitters may need to remove doors to facilitate fitting and where necessary, leave them ready for you or your appointed carpenter to carry out the trimming and rehanging at a later date. Tapi Carpets's top offer: Luxury Hard Wearing Vinyl Flooring from 16.99. If you breach these Conditions of Use and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Conditions of Use. The fees quoted are for the goods shown on the order only. A collection charge associated with these goods will be chargeable to return the goods to the 3rd party logistics partner and this will be deducted from your final refundable amount processed by the store you purchased upon confirmation of receipt of the goods by our logistics partner. - A complimentary tidy-up to ensure you can enjoy your new flooring right away! If the items are being stored for a period of time, carpet should not be folded but should be rolled, and smooth flooring should be kept flat and will need to be acclimatised in the appropriate room 48 hours prior to fitting. Sometimes, if the amount of carpet on the roll (the cut) is similar to the room size then the whole roll might be delivered. If you're looking for something specific, it's best to give them a call before you travel to the store. A selection of our products are available for Direct to Home delivery which is fulfilled via our 3rd party logistics partner.Should you purchase any of these products the following terms, in addition to the above, will apply. Such a website does not mean that we endorse that website are 5 customers that Tapi Carpets Floors... Time for an additional service we can arrange if you want to return your Tapi responsibilities Deputise... The service provided delivery times may increase around holidays and peak shipping periods utmost to any... 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